For Starters - LINE WORKS

5 LINE WORKS facts you should know

예림 이 — Thu, 31 Mar 2022 23:00:02 +0000

Recently, we have been receiving an increasing number of inquiries on LINE WORKS.

To better assist, we decided to share frequently asked questions that can make a difference in using LINE WORKS.

LINE WORKS is a separate service and app from LINE

LINE WORKS will never be synced to your LINE user account or friends list.

In other words, the administrator who first created the company account must ‘invite’ to or ‘add’ members on LINE WORKS.

It may seem bothersome at first but you’ll realize its life-changing advantage: you can separate private life from work!

LINE WORKS users can communicate with LINE users without private and work connections colliding with one another.

Reference：What is LINE WORKS?

You can use LINE WORKS on more than one device

Since you entered your phone number during the registration process, you might think LINE WORKS is only available on that specific phone.

However, you can use LINE WORKS on other devices as long as you remember your ID and password.

You can use LINE WORKS without a smartphone

LINE WORKS is available on smartphones, PC, and iPad.

You have access to the same updated data no matter where you are or what devices you are on LINE WORKS.

Everything, from checking whether the message is read to viewing uploaded documents, is real-time basis thanks to LINE WORKS’ cloud technology.

You can change the notification sound on the LINE WORKS mobile app

Surprisingly, many of our users believe that they cannot change the notification sound.

To change the sound, refer to our guide on notification sound.

You don’t need paid plans to share files

You can share files even with the Free plan.

If you want to share a file or folder with team members, use the ‘Group’ function.

You can take advantage of useful services for a group including Note, Event, Task, and Folder.

With the Folder feature, you can create folders that all of the group members can access and upload files in.

For more information, refer to our guide on creating a group.

If you don’t want to see who read your message on LINE WORKS,
you can hide the read receipt feature

We have both customers who love or hate the read receipt feature.

Only the paid plan users can turn off the feature on checking who read your message on LINE WORKS.

If the company decided not to use read receipt feature for reasons such as not to give constant pressure on members, the administrator can change the settings in Admin.

There are so much more on LINE WORKS!

If you want to try out LINE WORKS’ cool features,

Start LINE WORKS for free on PC

Get started

Start LINE WORKS for free on mobile

The ultimate guide for LINE WORKS starters

예림 이 — Thu, 28 Oct 2021 11:43:22 +0000

Greetings everyone! Welcome to LINE WORKS, the work chat that can transform the way your team works.
We created this guide to provide the basics and quick tips for those who are about to start LINE WORKS.

For the latest information, please refer to our Help Center.

The basics

For first-timers

Get your teams on board in minutes regardless of where they are.

LINE WORKS is available on the mobile app, PC app, and web browser.

Available on smartphone, PC, and tablet

You can use LINE WORKS on smartphones, PC, and tablets.

With one account, you can log in on different devices.

Use LINE WORKS on the devices you prefer depending on the location and situation!

• Smartphone App

iOS　Android

• PC Browser

LINE WORKS Service　Admin

• PC App

Windows　macOS

Getting started

1. Add members

On LINE WORKS, members are those added or invited by the person who created the company account.

There are two ways to add members.

• Add members in Admin
The administrator, a person who created the company account, enters member information such as name and then shares ID and password.

• Share invitation link
The administrator shares the invitation link and have members enter a name, ID, password, etc.

2. Start conversation

On LINE WORKS, communication happens in real-time on Message.

Learn the basics of Message: how to send, recall, read receipt, LINE connection, and voice/video calls.

3. Fundamental features

Get to know LINE WORKS features that are not available on LINE.

LINE WORKS is more than just a work chat and provides the following services:

• Board: Notify and keep the team or organization aligned

• Calendar: Manage schedules together

• Task: Add and track things to do

• Form: Collect opinions

• Contacts: Find members easily

• Group: Share notes, files, and group schedules

4. Expand users

Now that you have a basic understanding of using LINE WORKS, consider expanding users from a team to the entire organization.

• Organization management
Communicate and collaborate conveniently throughout the organization!

• Other management functions
Management and operational barriers may come up as the scope of people using LINE WORKS expands.

In this case, you can use several management functions with LINE WORKS paid plans.

Learn more about management functions on our Help Center.

For more assistance

To learn more about how to use LINE WORKS, please refer to our guides and tips!

• Help Bot: You can learn details on how to use LINE WORKS simply by selecting the service of your choice on Help Bot.
• Help Center: You can check the guide on the latest version of LINE WORKS services. To share with co-workers, you can print the guides as well.

• Inquiry: Access the support page by pressing ‘Inquiries’ at the bottom of the Admin screen.

Inquiries are only available in Japanese for paid plan users.

What is LINE WORKS?

예림 이 — Thu, 28 Oct 2021 11:38:20 +0000

Those who are new are probably wondering what LINE WORKS is and how different it is from LINE.

To simply put, LINE WORKS is a communication/collaboration tool for work.
Organizations and teams can connect, share information, and plan schedules together for a more inclusive and flexible workplace.

LINE WORKS is ideal for businesses and organizations of any size and industry as it fits easily according to users’ needs.

▼ How is LINE WORKS different from LINE?

▼ Why LINE WORKS is for you!
１）Teamwork is more productive and enjoyable on LINE for work
２）Everything for work in one place: group notes, schedule management, surveys
３）The only work chat that can connect with LINE users
４）Enterprise-grade security for all organizations

How is LINE WORKS different from LINE?

The main difference is that LINE WORKS is a communication/collaboration tool for work purposes.

It has features such as Calendar, Mail, and Drive for all businesses and organizations, unlike LINE.

To use LINE WORKS, one must first create a company(organization, NPO, etc.) account and invite or add members to collaborate as an administrator.

Why LINE WORKS is for you!

１）Teamwork is more productive and enjoyable on LINE for work

LINE WORKS is a business version of LINE. Our users can separate work and private life on SNS.

Also, with an interface similar to LINE, anyone can start communicating without long lists of things to learn.

■ What you loved about LINE for work
・ Real-time conversation with file sharing features

・ Stickers to convey more than just texts

・ Free voice/video calls for remote but effective teamwork

■ More functions are available on LINE WORKS
・ Check who read the messages with the read receipt function for seamless communication

・ Share files and view documents without using other apps or extensions

・ Search colleagues on Contacts and communicate without connecting on private SNS

２）Everything for work in one place: Group notes, schedule management, surveys

Have all the functions you need for work at your fingertips and spend less time moving between different apps.

LINE WORKS has easy-to-use but productive functions available even for the Free plan.

・ Note: Manage information collectively and share opinions at ease as a team

・ Board: Inform everyone all at once and send reminders to read the post

・ Calendar: Manage team schedules and keep track of others’ plans without asking

・ Form: Let LINE WORKS take care of everything from collecting to visualizing survey results in a graph

3）The only work chat that can connect with LINE users

LINE WORKS is the only work chat that allows you to communicate directly with LINE users.

On LINE WORKS, you can connect with customers, part-time employees, and event participants who use LINE without using your private LINE account.

4）Enterprise-grade security for all organizations

We believe that the safekeeping of your data comes first.

All customer data are securely managed through strict internal procedures and control.

Therefore, LINE WORKS is certified with ISO/IEC 27001, 27017, 27018, and SOC2/SOC3 (SysTrust) to protect customer data at every layer. Also, we have the credibility of banks and insurance industries, known to select industry-accepted best practices when it comes to security.

In summary,

LINE WORKS is perfect for people who want to create a flexible, productive, and connected work environment.

・ Contact or check your schedule from anywhere and take advantage of spare time in between

・ Work remotely but without feeling the distance

・ Start using without the need of extra learning or time to get used to

・ Separate work and private life while taking advantage of similarities to LINE

・ Reduce security risks from using SNS without enterprise-grade certifications

We have received positive feedbacks from a wide range of our customers, including small business owners to large enterprise members around the globe.

Improve how work gets done, together with LINE for work.

Try LINE WORKS to get things done together!

Start LINE WORKS now

* Learn how to get started